Representation and client services

From CASRAI dictionary

Representation and client services

In the context of a researcher's activities, Representation is the process of representing and speaking at local, national, and international fora. Client service is the process of interaction for facilitation of the knowledge/information transfer to clients. Areas where the representation and client services context is quite significant are: technology transfer and industrial liaison; scientific liaison with government organizations, academia, clients and stakeholders; scientific staff and advisory positions; contracting out. Within this context, collaboration, partnering and RDA support to business development activities also have significance. Representation and client services is one of the three research contexts in which a researcher is expected to conduct his/her activities. RELATED TERM. Research context

Extended Description

REFERENCE. Government of Canada (2006) Model guide for the preparation of researchers' career advancement (promotion) documentation ; Government of Canada (2006) Career progression management framework for federal researchers ; Government of Canada (2006) NRCan Model Guide for the Preparation of Researcherís Career Progression Evaluation Documentation (Dossier)


Representation and client services



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